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If you possess a strong commitment to ensuring customer satisfaction or a deep enthusiasm for developing industry-shaping technology.

We invite you to contact us at careers@agrinous.com.au!

Additionally, if you have experience in farming or a genuine interest in livestock, you already have a significant advantage in joining our team.

Job Vacancies

Product Coordinator – AgentNous

Position Overview:

We are searching for a highly motivated individual to join our team as a subject matter expert for our AgentNous product. Reporting to the Sales & support manager, the ideal candidate will possess a deep understanding of the Xero accounting package and a favorable background in the livestock industry.

In this role, you will assist clients in onboarding, ensuring seamless integration with Xero, and delivering exceptional customer support whilst building the foundations for a long-standing relationship.

This is an exciting opportunity to join a growing team in a dynamic industry with potential career progression and travel opportunities.

Responsibilities:

  • Serve as one of our in-house Xero experts, guiding and supporting customers through
    onboarding.
  • Offer first-level support to AgentNous clients, mainly focusing on the Billing (accounting)
    aspects.
  • Conduct regular check-ins with clients to ensure they are utilising AgentNous effectively and
    provide feedback to the product owner.
  • Assist clients with the general use of all AgentNous products, features, and functions.
  • Develop digital support resources to enhance client knowledge.
  • Respond to customer enquiries and technical issues via various channels, delivering timely and
    practical support.
  • Document customer interactions and technical solutions in the company’s CRM system.
  • Assist with testing and quality assurance activities.
  • Troubleshoot technical issues, escalating when necessary.
  • Occasional travel may be required for client meetings, implementation, training, or trade shows.

 

Requirements:

  • TAFE certificate (or higher) in Bookkeeping, Accounting or related field.
  • Proficiency in Xero.
  • Excellent communication and customer service skills.
  • Strong problem-solving abilities.
  • Ability to work independently and collaboratively.
  • Eagerness to learn and adapt to new challenges.

 

Nice to Have:

  • Familiarity with the Saleyard and Livestock Agency industry.
  • Experience with other accounting suites such as MYOB or QuickBooks.
  • Experience with project management & collaboration tools like Confluence, Jira, Slack and
    Google Workspace.

 

Location:

This role is based in Bendigo, Victoria, and has the potential for hybrid or full remote work
arrangements.

While most tasks are conducive to remote work, regular interaction with the Bendigo office is
expected.

Occasional visits to Bendigo may be required, depending on the candidate’s location, prior
experience and performance.

Package:

  • Salary range – $50,000 – $80,000 pa
  • Government statutory superannuation @ 11%
  • Family-aware workplace/ flexible working arrangements
  • Laptop, phone/data allowance
  • Funded interstate travel opportunities.

 

About AgriNous:

AgriNous is pioneering innovative solutions in the livestock transaction space. At AgriNous, we’re more than just a fast growing team; we’re dedicated to revolutionising the livestock industry while fostering a strong culture of inclusivity and belonging.

Our flagship products, YardNous and AgentNous, are at the forefront of modernising livestock transactions. From Muchea in WA to Roma in QLD, down to Powranna in Tassie, and everywhere in between, our software is seamlessly integrated into saleyards and livestock agencies, processing a significant portion of the National Saleyard throughput.

AgentNous, the catalyst for our company formation, is finally making its public debut in 2024. Designed to empower the modern-day agent. AgentNous offers cutting-edge digital tools and insights that enhance the longstanding relationships between producers and their agents, propelling the industry into the digital age while honoring its rich heritage.

What sets us apart is our people—the heart and soul of AgriNous. From our visionary board of directors to our dedicated university interns, everyone shares a common passion for solving real-world problems in agriculture and technology. Our strong team retention speaks volumes about our supportive and collaborative culture, where every member is valued, respected, and empowered to make a difference.

Join us on this exciting journey at the intersection of tech and agriculture. Whether you’re a seasoned professional or a fresh graduate, if you’re passionate about making a positive impact, we’d love to welcome you to our growing family at AgriNous. Let’s innovate, grow, and succeed together.

Interested in joining our team?

Email us your cover letter and CV containing your LinkedIn profile link